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How Do I Restore My Purchase?

Explaining about the purchase restoration.

For an App Store or Google Play purchase:

  1. Use the same Apple or Google Account that made the purchase.

  2. Open Chatbot and go to Settings.

  3. Tap Restore Purchases.

  4. Let the app check for the active subscription and then check your PRO access.

You do not need a Chatbot email login just to restore a store subscription. Make sure the subscription is still active and your device is online.

For a website purchase, sign in with the Chatbot account associated with checkout. Store restoration does not locate website payments.

Restoring checks an existing purchase; it is different from starting or reactivating a paid subscription. If it fails, send support your User ID and receipt.

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