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How Do I Restore My Purchase?

Explaining about the purchase restoration.

For an App Store or Google Play purchase:

  1. Use the same Apple or Google Account that made the purchase.

  2. Open Chatbot and go to Settings.

  3. Tap Restore Purchases.
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  4. Let the app check for the active subscription and then check your PRO access.

You do not need a Chatbot email login just to restore a store subscription. Make sure the subscription is still active and your device is online.

For a website purchase, sign in with the Chatbot account associated with checkout. Store restoration does not locate website payments.

Restoring checks an existing purchase; it is different from starting or reactivating a paid subscription. If it fails, send support your User ID and receipt.

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