Open Settings and select the sign-in option.
For email sign-in, enter your registered email address and password, then complete the verification-code step when requested. If you registered with Google or Apple, choose that same sign-in option. If you originally registered with Google and have since created a Chatbot password through Forgot Password, you can also sign in with the same email address and that password.
Always check that you are using the account associated with your subscription. Your Chatbot account and your App Store or Google Play billing account have different roles: one identifies your Chatbot access, while the other manages store purchases.
How do I sign in with Google or Apple?
Open the sign-in screen.
Choose Continue with Google or Continue with Apple.
Select the provider account you used previously.
Complete the provider’s sign-in prompts to return to Chatbot.
You do not need a Chatbot password when using Google or Apple sign-in.
If you originally created your account with Google and later want to sign in with email, select Forgot Password on the sign-in screen and enter the same email address used for your Google account. Follow the instructions sent to that address to create a Chatbot password. You can then sign in with either Google or the same email address and password.
For an account created with Apple, continue using Continue with Apple unless email-and-password sign-in has already been set up for that account. If your subscription or chats are missing, check that you selected the correct provider account before creating a new account or purchasing again.