First compare both entries with your receipts. They could relate to separate purchases, subscriptions on different accounts, a website subscription alongside a store subscription, or another item shown on your order history.
A pending authorisation can also look different from a completed charge.
These are possibilities, so do not assume a duplicate without checking the orders. If both payments remain unexplained, contact the billing provider or Chatbot support with the dates, amounts and order IDs. Hide unrelated transactions and full card details in screenshots.